1. Scope The terms and conditions establish the legal framework that regulates the use and utilization of the website starmanportugal.com as well as the services provided to the owner NTREVENTS, Sociedade Unipessoal Lda. They will always be available in Portuguese on the website ntrevents.pt for respective consultation, archiving, or printing and may be modified, so it will be the responsibility of the user to read them whenever initiating a purchase. Furthermore, here, the user will find all the necessary information about the procedures to be followed when purchasing products from the site, not only the terms and conditions but also the returns and cancellation policy. The website starmanportugal.com is available in Portuguese and English, and to register, one must use the online platform BOL (www.bol.pt) where the user can select at any time three preferred languages: Portuguese, English, and Spanish. All questions regarding the user's personal data and the General Data Protection Regulation (GDPR) can be consulted in the Privacy Policy. 2. User NTREVENTS, Unipessoal Lda provides an online purchasing service, available 24 hours a day, where the user can conveniently buy the ticket. The website starmanportugal.com is owned by NTREVENTS, Sociedade Unipessoal Lda, with VAT number 516265342, and can be contacted for any questions related to the site via email info@ntrevents.pt. Through the website starmanportugal.com, acting as an intermediary, the site owner provides the sales service through the website www.bol.pt, which consists of the advance sale of the aforementioned ticket and managing their distribution on behalf of the promoter. The general conditions of the intermediary service can be consulted at www.bol.pt/Ajuda/CondicoesGerais. By using and accessing the site, the user is assigned the condition of user and implies acceptance of the provisions included in these Conditions of Use, in the version published by the owner. The user declares that they have the necessary legal capacity to act and contract on the Web according to these conditions, which they declare to understand and accept. The User is responsible for providing their data correctly in the purchasing processes established on www.bol.pt and must pay special attention to the entry of banking and personal data. The website starmanportugal.com, according to its Privacy Policy, undertakes, in the use of data, to respect their confidentiality, as well as to fulfill its obligation to keep them and adopt all measures to prevent alterations, loss, treatment, or unauthorized access, according to the provisions of current legislation regarding the protection of personal data. 3. Minors In the case of purchases made by minors, NTREVENTS, Unipessoal Lda is not responsible for the accuracy and precision of the data filled in by the user and, therefore, cannot verify with absolute certainty their age. For this reason, it will not assume any responsibility for persons who do not comply with the regulations. 4. Service Conditions and Usage The online purchasing service offered by the website starmanportugal.com and described above provides the user with all the information about the price of each ticket. The information consultation service offered through the website is free. The use of the electronic payment system for purchasing tickets, when any of the following circumstances coincide, will constitute electronic fraud, as provided for in current legislation: a) Whenever the user provides false buyer information or the card number used as a means of payment; b) Whenever the user uses personal data that does not belong to the buyer; c) Whenever the user provides card numbers that do not correspond to those of the buyer, without their authorization; d) Whenever the user usurps the cardholder's data; e) Whenever the user uses card numbers generated with computer programs or similar algorithms. 5. Purchase Process The purchase and acquisition process consists of the following procedures: a) Product selection: browse the website selecting the type of ticket you wish to purchase from those offered by the site; b) Registrations must be made according to the following schedule and registration fees: Middle Distance: From January 22nd to March 31st:Individual Registration - 100€Relay 2 Elements - 120€ (60€/athlete)Relay 3 Elements - 150€ (50€/athlete) From April 1st to June 30th:Individual Registration - 110€Relay 2 Elements - 130€ (65€/athlete)Relay 3 Elements - 159€ (53€/athlete) From July 1st to July 8th: Individual Registration - 120€Relay 2 Elements - 150€ (75€/athlete)Relay 3 Elements - 180€ (60€/athlete) Last minute (race secretariat):: Individual Registration - 140€Relay 2 Elements - 170€ (85€/athlete)Relay 3 Elements - 210€ (70€/athlete) Olympic Distance: From January 22nd to March 31st: Individual Registration - 65€Relay 2 Elements - 85€ (42,5€/athlete)Relay 3 Elements - 114€ (38€/athlete) From April 1st to June 30th: Individual Registration - 75€ Relay 2 Elements - 95€ (47,5€/athlete)3 Elements Relay - 123€ (41€/athlete) From July 1st to July 8th: Individual Registration - 85€ Relay 2 Elements - 105€ (52,5€/athlete) Relay 3 Elements - 135€ (45€/athlete) Last minute (race secretariat): Individual Registration - 105€ Relay 2 Elements - 125€ (62,5€/athlete)Relay 3 Elements - 156€ (52€/athlete) c) Transfers of registrations to other users will be allowed, but must be requested by email by the registration holder. d) When registering, the user automatically declares to agree with the following disclaimer: (List of disclaimers provided) e) Start of the purchase process: Press the register button, at which point you are automatically redirected to the website www.bol.pt, which will be responsible for the purchasing process and product delivery; f) Quantity selection: after selecting the event, choose the quantity of tickets you wish to buy, clicking on the selection to choose between 1 and 10; g) Enter personal data: enter the necessary personal data correctly; h) Select payment method: select the payment method from all options; i) Acceptance of terms and conditions: if you agree to the terms and conditions, accept them and press the buy button; j) Verification of purchased product: After payment, you will receive the electronic ticket by email, as well as the payment receipt. 6. Cancellation or Rescheduling Policy Cancellation of registrations can be made by the user according to the following conditions and deadlines: a) Until March 31, 2024: refund of the registration fee (10% of the value will be retained for administrative costs); b) From April 1 to June 1, 2024: refund of half of the registration fee (50%); c) From July 1, 2024, and for pre-sale tickets: non-refundable. Cancellation or rescheduling of the STARMAN Portugal - Alentejo event may occur due to external constraints beyond the organization's control, such as pandemics, natural disasters, strikes, demonstrations, inability to use traffic circulation routes, government restrictions, among others. If the event is postponed to a date within the same calendar year, the user may choose the following options: (a) Keep the registration for the new date in the same calendar year; (b) Request postponement to the next edition; (c) Request a refund of the registration fee within 72 hours from the communication by the organizer. If the user does not respond, their registration will be maintained for the current edition. If the event is canceled and does not take place in the planned calendar year, the user may choose the following options: (a) Request postponement to the next edition; (b) Request a refund of the registration fee within 72 hours from the communication by the organizer. If the user does not respond, their registration will be maintained for the next edition. 7. Applicable Legislation and Modification of General Conditions The conditions and terms of use expressly govern the relationships arising between the owner of the website starmanporugal.com and third parties (hereinafter "users") who contract through the aforementioned site. Starmanportugal.com may modify these terms and conditions of use at any time, with the version published at the time the user accesses the site being effective, so it will be the user's responsibility to read it whenever making a purchase. In situations not foreseen in this contract, the regime of purchase and sale of electronic and distance transactions will apply with the necessary adaptations. This site was created in accordance with Portuguese law. For any complaints, you can also do so through the electronic complaints book available at: https://www.livroreclamacoes.pt/inicio In case of dispute, the consumer can resort to the Consumer Conflict Arbitration Center of Lisbon, with the following contacts: Rua dos Douradores, 116, 2nd | 1100-207 Lisbon Tel: +351 218 807 030 | Fax: +351 218 807 038 E-mail: juridico@centroarbitragemlisboa.pt | director@centroarbitragemlisboa.pt Website: www.centroarbitragemlisboa.pt More information on the Consumer Site www.consumidor.pt If you are a consumer resident in another Member State of the European Union, file your complaint through the European Consumer Center.
